It’s time for your organization to give its technology support a boost. If you’re not getting the results you want from your current IT support setup, it may be time to consider managed services instead. Managed services are support solutions that are typically more intensive than traditional desk-side support and regular desk-side support. Rather than just handling small troubleshooting issues and handing them off to another team when they get too complicated, an organization with IT managed services has a dedicated team that manages all aspects of your organization’s technology needs.
https://www.extnoc.com/blog/in....-house-vs-outsourced